Support
This is the general support page, for all of Ewert-Technologies products, tools and services.
To submit a support request or to make a product suggestion, visit our Help Desk page, and click on Submit a ticket. From the Help Desk page, you can also open any existing tickets you have raised.
Instructions
- Enter your Name and Email
- Select the Category (i.e. Product) and Priority.
- Select the Request Type (either Problem or Suggestion)
- Enter a Subject and Message
- Enter any other information that may be useful
- Add any attachments that may be useful
- Enter the Captcha code
- Click on Submit Ticket
When you submit a support ticket, you will recieve a confirmation email, containing a link that you can use to track the request. We try to respond to all requests in 24 to 48 hours.
Our Help Desk page also contains a Knowledgebase, containing answers to many common questions and issues. Please check it out, before submitting a ticket.
All timestamps shown, for Help Desk tickets, are displayed in EST.
Click on the button below to enter the Help Desk.
