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This is the general support page, for all of Ewert Technologies products, tools and services.

To submit a support request, or to make a product suggestion, visit our Help Desk, by clicking on the button below, and then click on Submit a ticket.  From the Help Desk, you can also open any existing tickets you have submitted.


  1. Enter your Name and eMail Address
  2. Select the Category (i.e. Product) and Priority
  3. Select the Request Type (either Problem or Suggestion)
  4. Enter a Subject and Message
  5. Enter any other information that may be useful
  6. Add any attachments that may be useful
  7. Enter the Captcha code
  8. Click on Submit Ticket

When you submit a support ticket, you will receive a confirmation eMail message, containing a link that you can use to track your request.  We try to respond to all requests in 24 to 48 hours.

Our Help Desk also contains a Knowledgebase, containing answers to many common questions and issues.  Please check it our, before submitting a ticket.

Help Desk Submit Knowledge Base

Note: All time stamps, for Help Desk tickets, are displayed in EST.