This is the general support page, for all of Ewert Technologies products, tools and services.
To submit a support request, or to make a product suggestion, visit our Help Desk, by clicking on the button below, and then click on Submit a ticket. From the Help Desk, you can also open any existing tickets you have submitted.
- Enter your Name and eMail Address
- Select the Category (i.e. Product) and Priority
- Select the Request Type (either Problem or Suggestion)
- Enter a Subject and Message
- Enter any other information that may be useful
- Add any attachments that may be useful
- Enter the Captcha code
- Click on Submit Ticket
When you submit a support ticket, you will receive a confirmation eMail message, containing a link that you can use to track your request. We try to respond to all requests in 24 to 48 hours.
Our Help Desk also contains a Knowledgebase, containing answers to many common questions and issues. Please check it our, before submitting a ticket.
Note: All time stamps, for Help Desk tickets, are displayed in EST.